Support2026-04-29T18:57:39+00:00

SUPPORT

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FAQ

What is PeakTime Perks?2026-03-04T19:39:09+00:00

PeakTime Perks is a voluntary demand response program offered by participating Michigan electric cooperatives. It is available to eligible residential and small commercial members of participating cooperatives who enroll a qualifying smart thermostat and agree to the Terms & Conditions.

Learn more on our about page.

Do I qualify for PeakTime Perks?2026-03-04T19:34:05+00:00

To qualify for PeakTime Perks, you must meet these program requirements:

  • Be a named Member on an active account for electric service of a participating electric cooperative
  • The active electric service account must be in good standing
  • Reside at the enrolled service address
  • Have an eligible model of smart thermostat that is currently connected to a reliable Wi-Fi network

Participation in PeakTime Perks is voluntary, and Members may withdraw at any time, subject to the incentive provisions listed in our Terms and Conditions.

Check to see if you have an eligible thermostat.

What perks will I receive for participating?2026-04-14T20:54:37+00:00

You will receive a $50 incentive from your electric cooperative upon enrollment and a $50 incentive each year on your anniversary in the program.

When will I receive my perks?2026-04-14T20:56:37+00:00

You will receive a $50 incentive upon enrollment and a $50 incentive* each year on the anniversary of enrollment.

*You must participate in at least 60% events to receive the annual incentive.

How will I receive my perks?2026-04-14T20:57:43+00:00

Perks (or incentives) are awarded as bill credits by your electric cooperative.

Who should I contact if I’m having issues with my thermostat?2026-04-14T20:58:55+00:00

Peak Time Perks will not impact the function of your thermostat. Any issues related to your thermostat should be resolved by contacting the device manufacturer or your preferred HVAC service provider.

What impact does my participation have?2026-04-14T21:01:11+00:00

By participating in Peak Time Perks, you help reduce electric demand during peak times, lessening the strain on the electric grid. Peak Time Perks is a simple, easy way each of us can come together to create a more reliable and sustainable energy future.

Can I continue participating in Peak Time Perks if I move to a new home?2026-04-14T21:03:03+00:00

If your new home is located within a participating cooperative territory, you will have the option to re-enroll in the program.

Fill out my online form.

Participating Michigan Electric Cooperatives

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